Prescription
Policy
By
federal law, a valid prescription
(sleep study reports are not acceptable
forms of Rx's) from your
physician that is less than one year
old is needed in order to purchase
any CPAP machine, BiPAP machine, Auto
CPAP machine, ResMed mask or heated humidifier.
We follow strict FDA guidelines to
insure your own safety.
Beware of other sites who are willing
to just make a fast sale.
Taking short cuts is not the way to
go, especially when you're dealing with
your own health.
Important
- Within 48 hours of placing
an order, please fax your prescription
to 267-295-8736.
ResMed Sales Policy
All products are new and unused in their original packaging as received direct from the manufacturer,
without the risk of re-conditioned, altered or mislabeled equipment. All services provided by Advans CPAP, including the advertisement, ordering, sale, delivery, instruction, and setup of the products, are solely independent of the manufacturers. ResMed products are not for sale outside the US. Items are only for sale to patients residing in the United States and not to other third parties or businesses. ResMed requires dealers to verify prior to a sale the appropriate prescription by a physician licensed to practice in the US for the use of such products. In addition, dealers will apply any therapy settings in accordance with such prescription prior to each sale.
Privacy Policy
We
maintain the privacy of your information
using security technologies and adhere
to policies that prevent unauthorized
use of your personal information.
We do not rent, sell or forward your
name, etc. or email addresses to any
outside companies or private parties.
Secure Shopping
The purchase area of our site uses
a secure server. This means that any
information you send us is protected
by encryption. It encrypts all your
personal information before it is
sent to prevent unauthorized access
to your information. We also offer
the option of placing a credit card
order over the phone. International orders
outside the USA may be placed
using the printable fax/email form or via
telephone.
Warranty/
Return information
The manufacturer
warranty covers parts and labor for
2-years on all CPAP Machines for
any manufacturer defects. This does
not cover any damage caused by the
consumer (i.e. dropped machine, water
damage, etc...) The consumer is fully
responsible for any purchases made.
Once
a CPAP Mask or related accessories
has been taken out of its original
packaging, it is no longer returnable.
If the product
you purchased from Advans CPAP is
defective in materials and/or workmanship,
and you have the original packaging, contact
us within 14 days of receipt
for a return authorization number.
We then will exchange the defective
product.
Non-defective
returns will not be accepted.
The customer will return products
that are found defective during the
manufacturer's warranty period. Shipping
and handling charges are non-refundable.
No
cash refunds will be issued under
any circumstances.
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