Advans CPAP reviews

Advans CPAP reviews

I could not find anyone in Louisiana to fix my CPAP which was damaged in my baggage on an overseas trip. I contacted Advans at which time I received a prompt reply stating that they would give a free evaluation on repairing my unit after they received it. The same day they received it, I was contacted and I gave them further information on how damage occurred. The next day I was contacted with an estimate of repair and that day it was repaired and shipped. Great service and very fair repair fees. I am very pleased with their service..

Posted by W. Domingues

Hi there,Just thought I would send you a note to say how happy I am that you fixed my is quiet as a church mouse now.It was never this quiet when I got it new....Thanks a bunch..i will definitely use you again down the road......

Posted by H.S.

I am 73 year old male and was diagnosed with Obstructive Sleep Apnea. To alleviate the effect of this problem I am using a CPAP. According to my supplemental medical plan I am entitled to new equipment every five years. There are only two suppliers for this type of equipment in my area that I am aware of. I obtained quotes from both. They were very similar: Very high!

Researching other suppliers on the web, I came across ADVANS CPAP, located in California. I was surprised at their very reasonable prices, for the same brand quality equipment. At first I assumed a scam being perpetrated. Not only were their prices substantially lower than my supplier here, they also advised me that their prices shown on their web site were revised downward. They did no have to make me aware of this, as I was ready to pay the higher price shown on the web. I was elated and immediately placed an order with Louis their online sales rep. Louis helped me choose the right model made the changes I wanted and still saved me a bundle! Today, about eleven days later I received the parcel with the latest edition of a high quality CPAP. I would prefer buying from a local supplier and would have accepted a reasonable mark-up over the ADVANS CPAP, however I felt being taken advantage of by my local supplier with an extreme difference in price. Depending on a pension I cannot afford being scammed here.

I am writing this letter in the hope that others can purchase their equipment through ADVANS and enjoy good service and good quality at a very reasonable price!

This letter was not solicited by ADVANS in any way or form.

Sincerely yours,
Posted by EJS

My CPAP was totally broken because of being packed with water in the humidifier. I tried for a very long time to find someone to fix it for me. I did not even get a response from some companies (including the company that delivered it to me in the first place). I finally foud Advans CPAP online and sent them a message. They got back to me right away. I overnighted my broken machine on a Thursday (I live in PA), they called me on Friday and were ready to send me a new machine. You could not even guess how little the machine cost me. I was shocked! I got my new machine on Monday and have been sleeping soundly ever since. I will order all of my replacement tubes and headgear form Advans CPAP from now on. I can't thank them enough.

Posted by Tay

Dear Advans,
I have been suffering for some time with sleep apnea but could not afford the outrageous price our local places were charging.. I found your site and thought it was honestly a joke.. more that 60% cheaper than what I could get locally.. After some more research I decided to place an were so helpful and quick on answering my questions.. and delivery was amazingly fast even with the snow storms that had hit. Thank you so much last night was the best night of sleep I had got in years.. and the money saved helped me sleep that much better.. I will not only recommend you to others I come in contact with but I also sent your site and phone number information to the hospital and doctor that I see in hopes of saving money for other families that are in the same situation..

Posted by God Bless.. Tanya Smith

"Best online shopping experience ever! They were helpful, knowledgable and the prices are fantastic!"

Posted by Roy McMary - Texas

"Very friendly customer service. Louis helped me choose the ResMed Mirage Vista mask that I now really love! Thanks so much!"

Posted by Barbara Kerner - Florida

"Fast service!! We got our replacement mask faster from the other side of the country than we could have locally!! Thanks for wonderful service and GREAT prices!!"

Posted by Lora Murray

"I found working with Louis at Advans to be very good. He was quite workable on several occasions. Communication was prompt,and puctional. I would highly recommend dealing with Louis, at Advans."

Posted by Ken Schmidt

"Bought new unit to replace a decade-old one. Much smaller, lighter, and quieter than previous CPAP. Works just fine for me!"

Posted by Arch Thiessen

"I appreciate the fast service as well as the fair price. I will do business with you again. THANKS!"

Posted by Pete Christianson

"Great company to work with! Prompt, friendly, and personal. The Orion CPAP I bought is a great buy for the money and did the trick after only two nights."

Posted by Chrstopher Jones

"I can't tell you how easily Advans CPAP made reordering equipment for me. I had hassled with physician changes, billing changes, trying to find equipment at a reasonable rate and quickly. My order with Advans was filled immediately, arrived with all the necessary equipment and was of highest quality. Instructions with new type of mask were easy to follow and new mask is comfortable and a snap to put on and off. Thank you Advans. Keep up the good work."

Posted by Pat Wiggins

"We have been very satisfied with the service we received. It was easy to order and we had lots of personal contact."

Posted by Warren Taylor

"Great service, quality products, great low prices. A++++++++++++++"

Posted by Eric Keroack

"Doing well and good also, as my wife no longer has to wear double ear plugs, ear muffs, topped off with a ski cap when sleeping in hotel rooms on our frequent travels. Oh yes, not to mention that I no longer snore, and getting much better rest now as long as I have the machine on."

Posted by Mil Reed

"I *really* like my Mirage nose mask and your service was very good."

Posted by Anonymous

"I've been very pleased with my initial order from AdvansCPAP. Louis responds quickly to emails and the orders arrive promptly. I'm glad I can take care of this online -- very convenient."

Posted by Martin Morley

"Using this product for myself. Works great, service and shipping were extremely prompt, and every question I've had has been answered within hours! Great company to deal with."

Posted by MF Devlin, MD

"I loved not having to go through a DME provider to order a new mask. I am very happy with the mask I ordered, the price and the quick delivery."

Posted by Larry Poniatowski

"I ordered 2 CPAP masks on a Wednesday and received them on the following Monday. My order got to me as requested! Great Service and very easy to order over the phone. I will definitely use them again."

Posted by Mike Lonsberry

"I am very pleased with the help I've received with my CPAP. I live in Phoenix, AZ and the least expensive one I would have been able to purchase was going to be $1250 ! !

Even though the machine is not included in my insurance policy, I talked to the head of the department that is responsible for sending out the letters to the insurees to let them know they will have to buy their own and she was so astonished to hear the difference in price that she will be mentioning it in future letters. Sleep Apnea is too serious a problem to go untreated just because it costs so much in Arizona to buy the machine - she now knows that it is affordable to everyone and will be making that point known. Thank you so very much."

Posted by Donna Mazat

"Our back-up CPAP was stolen on our last vacation so we were looking for a new one - small and lightweight were 2 considerations. We appreciated the initial e-mail correspondence so that we could submit the prescription and get the machine set in advance of shipment. Shipment was fast and we like the product."

Posted by Gretchen Kohl

"I haven't bought much over the internet, but this was a good experience. I rate your company very highly in the areas of price, delivery and customer service. This was a very good experience.
When individuals first are involved with purchasing equipment to treat sleep apnea, it can be a confusing and a costly proposition. Using your company as a resource, makes the process very helpful."

Posted by George Bisbee

"I needed a humidifier and went to my local distributor, they wanted over 500$ for the humidifier. When I commented on the price they wanted me to rent it and pay monthly rent too!!!! I checked on the web and easily found Advans CPAP. they offered me a newer model for $252. I had questions and they answered them quickly and professionally. I had to get a prescription from my dr and he was gone when I called him so I had to wait another day. Advans was great, I sent another e-mail and this time was treated as a respected customer and friend. I had never ordered anything in this price range over the computer, but I felt very safe with them. I received my machine quickly and I am very pleased. I am sure I could count on advans in the future and especially if I had any concerns. Very Pleased Thank you again"

Posted by Cathy Kunst

"The experience I had with Advans CPAP and Louis Le was great. The questions I had were answered promptly by e-mail and telephone and the price for the machine I purchased resulted in a BIG savings over what I could have gotten the same machine for locally. I highly recommend Advans CPAP and Louis Le for their products and customer service."

Posted by Richard Cook

"Best price and service thanks"

Posted by Victor Hou

"Hello! I am a doctor. I required the help as to the patient for the first time Unfortunately in our country there is no place to buy CPAP the machine. I have addressed in Advans CPAP help/service. I have received the maximal help in all! My dialogue with Louis Le (RPSGT) has left the most good and kind impressions. I have received everything that searched: competent consultation of the expert, the most benevolent relation to clients, the maximal help in registration of the non-standard order, maximum fast sending of the order with the minimal expenses for delivery. Field of the beginning of treatment CPAP I have returned by a normal professional and ordinary life. I believe that work Advans CPAP help/service can be appreciated as highly professional and deserves gratitude. Service of such level provides success for any company. I shall recommend all my colleagues and friends in Russia (who requires it) to use your firm. Thanks you for the help and support. Best regards Vadim Perepechay."

Posted by Vadim Perepechay

"Excellent service: reasonable prices, well packed, fast shipping, great communication. Will use them for all my CPAP needs in the future."

Posted by Grace Darling

"I recently purchased a Breeze Nasal Pillows CPAP Head Gear Unit. The order was processed and received promptly and in excellent condition. I do comparative shopping and this was the very best price available and quite reasonable. I am pleased with the product and extremely happy with the service provided by AdvansCPAP."

Posted by PDD

"I love my new lightweight S6. I was planning a trip and worried that I could not get it fast enough. That's when I went online to Advans CPAP and everything went so smoothly. I got one of the new masks and love it. So, from ordering, making payment to delivery - it was but a few days. Thank you Advans. My trip went very well thanks to my new CPAP and mask. Claudine Fall"

Posted by Claudine Fall

"Thank you for all of your help. The machine is excellent. I took it to my Sleep lab and had it checked out and they are going to recommend shopping with you for all of their patients who either do not have insurance or whose insurance does not cover DME's. I will come back here for all of my accessories."

Posted by Ken Christman

"Better information, faster service, friendlier communication and better prices can't be found elsewhere. Louis at Advans provided me with honest and direct information on quality, performance and expense without any desperate sales pressures found elsewhere. I can't recommend Advans highly enough. It was great to have things explained to me as opposed to simply being given sales jargon. Thanks for all your help, Louis. I will be getting all my supplies from Advans."

Posted by Tony Simmons

"Hello, we would like to show our appreciation and thank your representative Louis Le , RPSGT for taking care of us and help us get through all the stages till the your products arrived. He deserves all the compliments."

Posted by Talic Rozen

"I received my CPAP equipment the next day after placing the order. Prior to ordering, Louis was very thorough in answering all my questions in regard to the equipment I had selected and the type of mask I should try. I had researched the internet and feel I received the best price, the best equipment, as well as great service from Louis and AdvansCPAP. I will definitely use Louis for future needs and would have no hesitation in recommending AdvansCPAP."

Posted by Dave Shanks

This was my first online shopping experience and I couldn't be more pleased. I saved about 25% over the price quoted from my local DME supplier! The service was excellent - I will certainly shop at Advans for my future needs. Keep up the good work, Louis.

Posted by Ken McDermott

Dear Louis, I want to express the courteous and patience you gave my family when we were inquiring about the BiPAP options, and other accessories. We received the product a couple days after order, and everything worked simply as you stated. It was a real pleasure ordering from you, besides having the best prices. Keep up the excellent service...bravo!!!

Posted by Markos Voulgaris


Posted by Antonio Gracia, Jr. C.P.M.

This past April I was diagnosed with sleep apnea mod/severe. My clinic Kaiser Permanente advised me to purchase the ResMed Auto Set Spirit with the ultra mirage mask. At this time I really did not know much about this diagnosis except my Doctor wanted me on the machine pronto. I went home and researched different vendors for a few hours....The Advans web site was by far the cheapest for this particular machine and mask...about $100-$200 less than the other vendors. I ordered it and in 2 days I received it. I really appreciate the Advans company. These machines are very expensive and they helped me save money. Today I called Louis Le at customer service...He is a great guy!!!! Within a few minutes he walked me through the menu and got my machines "smart data" up and running. Thank you all at Advans, you helped me through this difficult time adjusting to a new diagnosis by responding to my order quickly, saving me $$$$$ and having such a nice and helpful person such as Louis at customer service to give technical support. Muchest Cecille

Posted by Cecille Garcia



Fast & Honest advice, great prices, efficient shipping & ordering. My 418p arrived by international post less than a week after placing my order. Great web ordering experience.

Posted by ChrisR

Thank you Louis. I would certainly order from you again. Your helpful suggestions were the right ones for me. Everything arrived within the week . Wonderful!

Posted by Ruth Day

Excellent Products, Service and Prices ! I recently purchased the Resmed Activa mask & CPAP Filters from AdvansCPAP at the BEST prices available on the net. Louis went a step further and helped me acquire CPAP filters, which are not even available on his website. The Resmed Activa mask is fantastic, so much more comfortable than my old Ultra Mirage mask which needed to be fastened tightly to ensure no leaks. I'm a very happy customer.... Thanks Louis.

Posted by Ashley Vaz

I ordered and faxed my scrip right from Mayo Clinic and was so pleased when everything arrived perfect and in a few days. I shopped some of the supply outfits in Rochester, MN and they said my price was lower than their cost! I would not hesitate to use this company again.

Posted by S Ferrill

I am very pleased with my initial order from Advans CPAP. Louis responds very quickly to my e-mails and the products arrived promptly. The price that of the product is much cheaper than that I could have bought locally. Thank you for Louis’s assistance.

Posted by Michael Wong

I was really surprised at the rapid service and delivery that Advans provides. Louis does a great job explaining and filling the orders. Prices are super, too!

Posted by Fred Roberts Virginia

Dear friends: I'll post my comment in spanish to help others non English speaking persons to find wath they are looking for. Un servicio de calidad, rápido, sin complicaciones y con el precio justo. Lo recomiendo ampliamente!!!! Felipe Santiago-Chile

Posted by Felipe Fantini

After shopping around and worrying about security, I chose AdvansCPAP for my first online CPAP purchase. The experience has been 100% successful - fast, courteous and efficient. My software was even delivered by FedEx right to me in person at my desk at work! I'm going to trust AdvansCPAP for all my future online CPAP purchased. Thanks everyone.

Posted by Judy O'Connell

just a note to thank you for your courtesy and help in purchasing my first CPAP machine. Your site made it easy to decide which model to choose and your pricing made it possible for me to purchase a model with far more advanced features than I would otherwise have been able to afford at normal retail here. The whole process went smoothly and delivery was speedy. Again, many many thanks regards.

Posted by Kevin Sharpe