FAQ/ Help Section

Please browse through this helpful site. If you cannot find the answer to your question about sleep or CPAP equipment please contact us.

Sleepnet.com

Common problems why credit cards are rejected when placing an order.

     • Credit card is no longer valid or has expired.
     • Billing address of credit card used does not match account.
     • You have yet to notify the credit card company of your new address after
         moving.
     •  Credit card is an ATM or debit card. Please contact us to order.
     • Billing address of credit card is located outside of the United States.
         International orders may be placed using our printable fax/email form or via
         telephone at 714-897-2727.

Note - By federal law, in order to purchase a CPAP machine, BiPAP machine, Auto CPAP machine or heated humidifier a valid prescription from your physician that is less than one year old is required. Sleep study reports are not acceptable forms of Rx's. Within 48 hours of placing an order, please fax your prescription to 267-295-8736. Otherwise, your order will not be processed.

Email: Questions@AdvansCPAP.com
12881 Knott St Suite 203 Garden Grove, Ca 92841
Phone: 714 897-2727 Fax: 267 295-8736 Hours 10:30am-6pm Pacific Time M-F
CPAP Supplies: Advans CPAP ©2003

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