The ResMed Airsense 10 is a CPAP we repair.  The Aircurve 10 is ResMed’s BiPAP line of devices we service as well.  Listed below are problems and issues we have experienced with machines that have come into our service center.

  • Increase loudness
  • Whirring or whistling sounds as you inhale and exhale
  • Burning odor
  • Start / Stop / Power button no longer responds
  • Start / Stop / Power button does not click
  • Humidifier no longer heating heating up
  • Humidifier not using the water as much as before
  • Water leaking 
  • Black specs in water chamber
  • LCD screen flickers
  • LCD does not light up
  • No power
  • Auto on/off no longer works
  • No air coming out
  • Air pressure is too high or too low
  • Air pressure is erratic
  • Air pressure does not adjust
  • Air leaks
  • Blast of air when turning on
  • Unit shuts off during use
  • Error codes
  • Motor life exceeded message
  • Data is not recording

  There are four main components in the ResMed Airsense 10.  The parts are the main PCB / control boards, blower motor, wireless module and humidifier heater plate.  The most common parts we replace are the control boards / PCBs and blower motors.  We will list why those components contribute to the majority of ResMed Airsense cpap repairs.

From the list above the following components will need to be replaced if they demonstrate specific symptoms.

Control boards are damaged mainly from user error, moisture, impact, contamination or use of ozone cleaners.  Keep in mind, for many of the issues listed, we have other methods we try first to repair the machine before having to replace a control board.  Some examples are power and humidification problems.  Power issues can be related to a faulty AC adapter.  Humidifier heating problems normally are due a to malfunctioning heater plates.  Main PCBs have to be replaced as a last resort for the reasons below if other methods cannot resolve them.  

  • Start / Stop / Power button no longer responds
  • Start / Stop / Power button does not click
  • LCD screen is not lighting up
  • LCD screen flickers
  • LCD does not light up
  • No power
  • Auto on/of no longer works
  • No air coming out
  • Air pressure is too high or too low
  • Air pressure is erratic
  • Air pressure does not adjust

  Users may sometimes interpret their CPAP machine problems as a blower / motor issue, when they could really be caused by worn seals in the humidifier chamber lid or the round outlet seals which sit in between the machine and water chamber.  On occasion those items can be the main cause, however they are normally secondary issues to the motor itself.  Blowers /motors are the most common ResMed Airsense 10 auto CPAP repair we perform and their symptoms are below.  

  • Increase loudness
  • Whirring or whistling sounds as you inhale and exhale
  • Burning odor
  • Motor life exceeded message
  • Black specs in water chamber - ozone damage
  • No air coming out - locked motor
  • Contamination - from moisture or dirt

  "My humidifier isn't working.  When I wake up in the morning no water is used up."   This is a very common complaint, but don't worry as your humidifier is most likely working just fine.  Gauging by how much water is used during the night in the morning is an incorrect method to test  functionality.  The heater plate either heats up or it does not.  A quick way to test if it works is to activate the "heater warm up" feature in the "my options" menu.  Touch the heater plate after 30 seconds after activating the "warm up" feature.   It will be warm to the touch if all is well.  Increase the setting of the humidifier if you are drying out.  Adding an external room humidifier will also help if the setting is maxed out. 

If you have a problem with your ResMed Airsense 10, post a comment below and share what you are experiencing.  We can help.  If you need a faster response contact us directly with a CPAP repair inquiry HERE.  

  

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