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ResMed Airsense 10 CPAP repair - Airsense 10 Auto / Aircurve 10 VPAP auto / Airsense 10

Posted by Advans CPAP Staff on 8/5/2021 to Articles
The ResMed Airsense 10 is a CPAP we repair.  The Aircurve 10 is ResMed’s BiPAP line of devices we service as well.  Listed below are problems and issues we have experienced with machines that have come into our service center.

  • Increase loudness
  • Whirring or whistling sounds as you inhale and exhale
  • Burning odor
  • Start / Stop / Power button no longer responds
  • Start / Stop / Power button does not click
  • Humidifier no longer heating heating up
  • Humidifier not using the water as much as before
  • Water leaking 
  • Black specs in water chamber
  • LCD screen flickers
  • LCD does not light up
  • No power
  • Auto on/off no longer works
  • No air coming out
  • Air pressure is too high or too low
  • Air pressure is erratic
  • Air pressure does not adjust
  • Air leaks
  • Blast of air when turning on
  • Unit shuts off during use
  • Error codes
  • Motor life exceeded message
  • Data is not recording

  There are four main components in the ResMed Airsense 10.  The parts are the main PCB / control boards, blower motor, wireless module and humidifier heater plate.  The most common parts we replace are the control boards / PCBs and blower motors.  We will list why those components contribute to the majority of ResMed Airsense cpap repairs.

From the list above the following components will need to be replaced if they demonstrate specific symptoms.

Control boards are damaged mainly from user error, moisture, impact, contamination or use of ozone cleaners.  Keep in mind, for many of the issues listed, we have other methods we try first to repair the machine before having to replace a control board.  Some examples are power and humidification problems.  Power issues can be related to a faulty AC adapter.  Humidifier heating problems normally are due a to malfunctioning heater plates.  Main PCBs have to be replaced as a last resort for the reasons below if other methods cannot resolve them.  

  • Start / Stop / Power button no longer responds
  • Start / Stop / Power button does not click
  • LCD screen is not lighting up
  • LCD screen flickers
  • LCD does not light up
  • No power
  • Auto on/of no longer works
  • No air coming out
  • Air pressure is too high or too low
  • Air pressure is erratic
  • Air pressure does not adjust

  Users may sometimes interpret their CPAP machine problems as a blower / motor issue, when they could really be caused by worn seals in the humidifier chamber lid or the round outlet seals which sit in between the machine and water chamber.  On occasion those items can be the main cause, however they are normally secondary issues to the motor itself.  Blowers /motors are the most common ResMed Airsense 10 auto CPAP repair we perform and their symptoms are below.  

  • Increase loudness
  • Whirring or whistling sounds as you inhale and exhale
  • Burning odor
  • Motor life exceeded message
  • Black specs in water chamber - ozone damage
  • No air coming out - locked motor
  • Contamination - from moisture or dirt

  "My humidifier isn't working.  When I wake up in the morning no water is used up."   This is a very common complaint, but don't worry as your humidifier is most likely working just fine.  Gauging by how much water is used during the night in the morning is an incorrect method to test  functionality.  The heater plate either heats up or it does not.  A quick way to test if it works is to activate the "heater warm up" feature in the "my options" menu.  Touch the heater plate after 30 seconds after activating the "warm up" feature.   It will be warm to the touch if all is well.  Increase the setting of the humidifier if you are drying out.  Adding an external room humidifier will also help if the setting is maxed out. 

If you have a problem with your ResMed Airsense 10, post a comment below and share what you are experiencing.  We can help.  If you need a faster response contact us directly with a CPAP repair inquiry HERE.  

  
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77 Comments

J. Agostini
Date: 10/28/2021
Reply
My Airsense 10 Autoset does not turn off automatically and this I have to leave the machine unplugged or it stays on.
Advans CPAP Staff
Date: 11/3/2021 4:48:10 PM
What you may be noticing is a feature on the unit after you turn it off in the morning the machine will blow at a very low pressure for about 30 minutes. This is normal and helps to dry the device out.
Jones
Date: 10/28/2021
Reply
The unit failed to power on. I checked the power supply and it was dead. I bought a new power supply, and the unit worked for about 2 hours, and won't power on again. Voltage at one power supply pin is 3.3v, and zero volts on the other pin. It's as if the unit is killing the power supply. I could really use some advice. Replacement CPAPs are hard to find, and you can understand what life is like with a broken CPAP. Thank you.
Advans CPAP Staff
Date: 11/3/2021 4:50:44 PM
Make sure you are using the factory supplied AC adapter that should have a green LED light on once plugged in. There could be an issue with the control board causing the problem as well.
Steve Lang
Date: 10/28/2021
Reply
I think the humidifier might be broken, the air really dries up my throat and the water level never seems to go down. I've tried using all levels of humidity and heat as well. The heat plate does seem to get a little hot but doesn't seem like it gets hot enough to create any moisture. I live near Garden Grove so can bring it in anytime, but wanted to submit this first. Should I make an appointment or is walk-in ok?
Advans CPAP Staff
Date: 11/3/2021 4:53:05 PM
As long as the heater plate is able to pre-heat, it is considered to be working. Increase the humidifier setting to a higher number. If the setting is maxed out, adding an external room humidifier will help. Make sure you do not have mask or mouth leaks.
Michael J Mahoney
Date: 11/8/2021
Reply
Do you guys sell parts? I suspect my Airsense 10 has a bad heater plate. I took it out, check the fuse and let it all dry out but I still get an error. I'd like to try swapping a new heater in before looking at more expensive options. I can't seem to find anywhere that sells repair parts.
Advans CPAP Staff
Date: 11/11/2021 5:03:24 PM
Please contact us directly regarding your inquiry.
Timothy Hamilton Fielder
Date: 11/17/2021
Reply
Hello, my humidifier is not working in my Airsense 10 and gives a Heating System Fault message. When i disconnect and reconnect power to run the heater test, I can tell it tries to initiate but then immediately fails with the error. Do you sell replacement heater plates? My device is out of warranty and I would like to replace the part if that is the issue.
Advans CPAP Staff
Date: 11/19/2021 1:51:20 PM
We have heater plates in stock.
Mary
Date: 11/19/2021
Reply
Hi, I've changed the turbine of my airsense 10 but the machine still gives me the "Motor life exceeded" message. Is there a way to make it to understand that I've changed the turbine so it updates the count of hours of utilisation? Thx.
Advans CPAP Staff
Date: 11/19/2021 1:52:47 PM
Changing the blower alone will not reset the hours. Programming software is required.
Mary
Date: 11/19/2021
Reply
Hi, I've changed the turbine of my airsense 10 but the machine still gives me the "Motor life exceeded" message. Is there a way to make it to understand that I've changed the turbine so it updates the count of hours of utilisation? Thx.
Jacques Martel
Date: 1/4/2022 12:49:00 PM
Allo, where did you buy your Turbine, y need to change mine
Frank childress
Date: 11/24/2021
Reply
Do you sell the heater plate and fuse for the rested airsence 10
Advans CPAP Staff
Date: 11/29/2021 12:48:27 PM
Contact us directly regarding the inquiry.
Thomas Gann
Date: 11/25/2021
Reply
ResMed AirSense™ 10 Of course 4 m on the out of warranty is making a whirring noise as I breath. What is the cost to replace the motor?
Advans CPAP Staff
Date: 11/29/2021 12:48:54 PM
220.00 installed.
Ryan Spong
Date: 11/27/2021
Reply
My ResMed Cpap seems to be having issues, a few times over the last week, I have woken up to a biting smell in the nose pad, the water in the chamber is completely out and the hot plate is very hot. Is this fixable ? Thanks
Advans CPAP Staff
Date: 11/29/2021 12:50:12 PM
Yes it is. Submit a repair inquiry to begin the process.
Gary Barker
Date: 12/1/2021
Reply
My ResMed CPAP is 2 and one half years old. It has just started making a whirring or buzzing sound when I inhale or exhale. Becoming quite noticeable. Keeps me and my wife awake.
Advans CPAP Staff
Date: 12/3/2021 5:56:43 PM
Test if the noise gets better if you apply downward pressure to the water chamber lid when the machine is on. If there is no improvement, the unit may need a new motor. We can repair it for you.
Roy McGuyer
Date: 12/15/2021
Reply
I have an Airsense 10. My humidifier is not working. The machine gives me an error message. Heating fault. Do you stock the heater plate and fuse? If so, how much do they cost? Thank you, Roy McGuyer
Advans CPAP Staff
Date: 12/16/2021 11:37:32 AM
Contact us directly regarding the inquiry
KENNETH Caldwell
Date: 12/17/2021
Reply
My ResMed Air curve does not operate. has power to unit will not power on & off
Advans CPAP Staff
Date: 12/23/2021 2:37:28 PM
It may have a faulty power switch. If you press on the button and do not feel any resistance or positive click, the switch is broken. We can repair it. Contact us directly with an inquiry.
David
Date: 12/23/2021
Reply
My Motor is starting to get loud. I disassembled the machine and ran just the motor to isolate the problem. It would be an easy fix for me, can I just get a replacement motor and swap it myself
Advans CPAP Staff
Date: 12/27/2021 6:00:02 PM
Contact us directly regarding the inquiry.
Rahsaan Bakari Lewis
Date: 12/25/2021
Reply
The rubber seal in the back of my humidifier has deteriorated and now I have to wiggle it just right for it to catch; otherwise the machine itself just flickers. What must I do?
Stephanie
Date: 1/16/2022 8:00:01 AM
This is happening to both mine and my husband’s as well. His will no longer turn on.,. Help! They are less than a year old.
Advans CPAP Staff
Date: 12/27/2021 6:02:06 PM
Can you be more detailed on what exact;y is flickering? Leaking seals will need to be replaced. We can replace them for you.
Daniel L Vincent
Date: 1/11/2022
Reply
I have a Resmed airsense 10. The blower motor failing. The whirring noise is getting fairly loud. What is the approximate cost to replace the motor, or purchase a motor that I can replace myself?
Advans CPAP Staff
Date: 1/24/2022 12:24:14 PM
220.00 for a new motor installed.
Advans CPAP Staff
Date: 1/24/2022 12:20:16 PM
Contact us directly regarding your inquiry.
Kevin Deeb
Date: 1/26/2022
Reply
This article is creative and informative.
gregory king
Date: 1/29/2022
Reply
2017 REMED AIRCURVE 10 V AUTO GETTING ERROR 006.CAN BE REPAIRED ? COST
Advans CPAP Staff
Date: 2/1/2022 5:22:47 PM
A new blower is 220.00 installed.
Leona Hutchison
Date: 1/29/2022
Reply
Hi, Please help. My Resmed Airsense for Her is displaying the "motor life exceeded message contact care provider" Still working. Does this mean I have to purchase a new one, machine is nearly 6 years old. Thank you.
Advans CPAP Staff
Date: 2/1/2022 5:24:10 PM
No, all you need to do is have the motor replaced. We can help. Contact directly.
Sandra Rogers
Date: 2/2/2022
Reply
I have ResMed AirSense 10 and there are whistling sounds as l breath in and out . I live in Geelong where could l get repairs done
Advans CPAP Staff
Date: 2/10/2022 3:44:49 PM
Test if the noise gets better if you apply downward pressure to the water chamber lid when the machine is on. If there is no improvement, the unit may need a new motor. Contact us directly for service.
Doug Robins
Date: 2/3/2022
Reply
I have a ResMed air Sense 10 where can i get it serviced
Advans CPAP Staff
Date: 2/10/2022 3:45:27 PM
Advans CPAP 12881 Knott St #110 Garden Grove, CA 92841 714-897-2727
Marvin SAMMONS
Date: 2/5/2022
Reply
New machine. 6 months old. Away from home the machine started making loud grinding noise and simultaneously the machine began to restart itself after I turn it off. Not low speed cooling function but actually ramps back up to pressure. The only way to prevent this is to hold the on/off button till power-save activates. Pressure performance seems normal but the noise won’t allow anyone to sleep Resmed air sense 10
Advans CPAP Staff
Date: 2/10/2022 3:48:14 PM
It will need a new motor and control board. Please send it carefully packed or drop it off to the address below. Include your complete shipping address and phone number. Do not send the power cord or humidifier attachment if you have one. The repair can be complete within 1-2 business days of being received for in stock parts. Payment can be arranged afterwards. Advans CPAP , 12881 Knott St #110 , Garden Grove, CA 92841
Saim
Date: 2/6/2022
Reply
hi, I bought a new ResMed 10 auto-sense 3 months ago and using it daily, but this Friday machine was not getting on, green light on the power adapter was solid but the power light on the machine was just flickering green momentarily every time the power cord was connected or disconnected during troubleshooting. anyhow I randomly played with the buttons for quite 15 mins and suddenly it came back to life, but in the morning I noticed an error of loose connection and also noted that the humidifier was not on as the water level was the same as I filled (which never happens), rest was ok, but the very next night It was dead again and despite hassling for 1 hour with it, it still didn't turn on, and I had to leave it and sleep without it. can you please guide me about it how to resolve it? I live in a far area distributor from where I purchased is 16 hours drive one side away.
Advans CPAP Staff
Date: 2/10/2022 3:51:06 PM
There looks to be damage in the control board. It will need to be replaced. Try pre-heating the humidifier to see if that works. If it does the plat is considered functional.
mike
Date: 2/6/2022
Reply
loose power connection message. no humidification icon shows up. noise from side of unit when i breathe in. whats the issue.
Advans CPAP Staff
Date: 2/10/2022 3:52:05 PM
Most likely it is a problem with your control board.
Norm McMath
Date: 2/10/2022
Reply
My CPAP makes a clicking noise on occasion as I breathe that keeps me awake. Any ideas?
Doug
Date: 2/10/2023 3:49:08 PM
replace the water tank. seal leaking.
Advans CPAP Staff
Date: 2/10/2022 3:53:26 PM
The only moving part in your machine would the the blower. Possibly an issue with a loose water chamber as well.
Richard Lawrence
Date: 2/21/2022
Reply
The air sense 10 machine is making whining noises. I checked all connections. As the night went on and the pressure increased as I slept the noise grew louder. Almost the same as a vacuum would make. It is four years old so I believe Medicare covers it after five. Let me know my options as to what I can do.
Advans CPAP Staff
Date: 2/22/2022 6:24:24 PM
Test if the noise gets better if you apply downward pressure to the water chamber lid when the machine is on. If there is no improvement, the unit may need a new motor. Contact us directly for service.
Benjamin R Polmanter
Date: 2/22/2022
Reply
I have a resmed airsence 10 autostart it makes a kind of gurgling sound when I breathe in and I wake up once or twice in the night because my water chamber is empty and I have to refill it
Advans CPAP Staff
Date: 3/3/2022 5:54:07 PM
You are experiencing rainout. Condensation is building up in the tubing and or mask during the night. Turn down the setting for the humidifier, increase the temperature in the room or get a heated hose.
T. Hart
Date: 3/2/2022
Reply
How much does it cost to repair/ replace resmed airsense 10 motor?
Advans CPAP Staff
Date: 3/3/2022 5:54:52 PM
220.00. Submit a repair inquiry to begin the process.
Jane E Messingschlager
Date: 3/8/2022
Reply
My husband turned when he was asleep and pulled the machine off the table. Now there is no air coming out of the tube. Everything else is fine - it is getting power, the controls work, and you can see the menu screen. Just no air at all. What do you think is wrong?
Advans CPAP Staff
Date: 3/11/2022 6:37:32 PM
There may be a clog or kink in the hose or he motor has seized from water getting back into it.
JAMIE
Date: 3/10/2022
Reply
Pos machine keeps leaking at the machine no matter what I try. Replaced hose mask elbow n tank still doing it. Can't get proper air
Advans CPAP Staff
Date: 3/11/2022 6:38:49 PM
Try turning down the humidifier setting or increasing the temperature in the room. A heated hose may help.
Doug
Date: 3/11/2022
Reply
My new Aircurve 10 is now making a click sound on both inhale and exhale. Unit is only 3 weeks old. Not a bubbling sound like water in the tubing.
Advans CPAP Staff
Date: 3/11/2022 6:39:46 PM
Check your mask to see if the noise is coming the the vent or elbow connection.
Guy
Date: 3/13/2022
Reply
Every night for past 8 months: first, after 5 min or so my machine shuts down saying tube blocked. I can just hit “start” again and it will seem to work rest of night, but it reports ZERO hours of usage in the morning. My wife is complaining that the machine makes noise or I’m snoring during the night, but I’m not aware of those myself, so I don’t know if it’s going off during the night, or motor sometimes malfunctions, or what. And this exact this happens every single night. Any ideas? PLEASE help! Thanks in advance. :)
Advans CPAP Staff
Date: 3/18/2022 4:14:17 PM
You may be experiencing condensation build up in the tube during the night. Turn down the humidifier setting or increase the temp in the room. A heated hose will help. Data issues may be related to faulty control board or incorrect time setting.
Norm Ziesmer
Date: 3/16/2022
Reply
I get the message "Heating system fault, therapy will run without heating" can the heating system be reset or repaired? My supplier just wants to replace the machine, is that warranted.
Advans CPAP Staff
Date: 3/18/2022 4:15:50 PM
The heater plate will need to be replaced and may be covered under the warranty if there was a defect, not user error.
Mike B
Date: 3/17/2022
Reply
We have an Air Curve that is now displaying a motor limit exceeded point and we would like to know if their is an anticipated cost for this type of repair. The unit is in Priest River, ID. If we send the unit to you we will meanwhile have to attempt to rent (?) during the repair. Any info very much appreciated.
Advans CPAP Staff
Date: 3/18/2022 4:16:45 PM
Submit a repair inquiry with your details and we can provide a quote.
Paul Cody
Date: 3/18/2022
Reply
I have an air sense 10. It's makes the hissing and whiting sound for over a year. Doesn't bother me much. But now about an hour into my sleep my mouth is dry and wakes me up. I have a heated tube and worked years on auto climate. The water tank is always empty in the morning. I can't figure out what is going on
Advans CPAP Staff
Date: 3/18/2022 4:20:01 PM
Noise issues are from a faulty motor, seals or water chamber. Dry mouth is caused normally from leaking masks. When you lose air pressure from leaks, the mouth will drop open.
stan
Date: 3/25/2022
Reply
Waking up with a complete dry mouth sore throat and dry teethe several times during the night the Cotton plate of the humidifier not getting warm any more. unit is 5 years old . resmed is back ordered for 6 months is there a easy solution to correct this issue
Advans CPAP Staff
Date: 3/30/2022 1:16:15 PM
Try the pre-heat feature on the unit to test if the heater warms up. Increase the heater settings or use a new mask .
Matt Welborn
Date: 3/26/2022
Reply
Airsense 10, experiencing: Increase loudness Whirring or whistling sounds as you inhale and exhale Can you give a quote for repair?
Advans CPAP Staff
Date: 3/30/2022 1:17:07 PM
Please submit a repair inquiry for quotes.
Matthew Wagner
Date: 4/1/2022
Reply
I have a Resmed airsense 10. The blower motor failing. The whirring noise is getting fairly loud. What is the approximate cost to purchase a motor that I can replace myself?
Advans CPAP Staff
Date: 4/7/2022 12:13:02 AM
Contact directly regarding your question.
Jim Colbert
Date: 4/2/2022
Reply
i have a resmed airsense 10 with nose pillows, 2 years old, and it does not reort the usage time accurately. I have it on longer than the report that I get. The report also shows my On/Off time is most always 10 and I do not take it off that many times. My mouth also seems to be getting much drier than it used to and most of the water in the chamber does get used up. I also use a room humidifier.
Advans CPAP Staff
Date: 4/7/2022 12:18:05 AM
Losing air pressure from mask leaks may cause you to drop your mouth open and have increased dryness.
Jim Colbert
Date: 4/2/2022
Reply
i have a resmed airsense 10 with nose pillows, 2 years old, and it does not reort the usage time accurately. I have it on longer than the report that I get. The report also shows my On/Off time is most always 10 and I do not take it off that many times. My mouth also seems to be getting much drier than it used to and most of the water in the chamber does get used up. I also use a room humidifier.
Advans CPAP Staff
Date: 4/7/2022 12:15:56 AM
You may have an issue with the control board. Submit a repair inquiry so we can help resolve the problems.
Connie Jaramillo
Date: 4/9/2022
Reply
I have resmed aircurve 10. I received an error message 008. When I googled the error, it indicated that it was a sticky motor, and the only way to fix it was to replace the motor. How do I do that and do you have motors. Can you replace the motor. Also the heater gave out, can you fix that as well.
Advans CPAP Staff
Date: 4/14/2022 4:28:35 PM
We can service your machine. Contact us directly using the Cpap repair inquiry form.
Ronald Roebuck
Date: 4/19/2022
Reply
My airsense 10 will not connect to my Wi-Fi anymore
Advans CPAP Staff
Date: 4/25/2022 6:30:50 AM
You will need a new updated wireless card.
Heath
Date: 4/21/2022
Reply
Hi, i have a resmed airsense 10 with nasal pillows. The cpap machine runs warm up feature by itself without me choosing it to? When i turn the resmed on, the run warm up option is on home screen; but if i place mask on (warm up option disappears) it runs with the heating icon on screen along with pressure it's set to. Temperature is set to about room temp and humidity to about 3-4. If i take the mask off it will continue to blow out high pressured air until i turn it off; then it will just continuously blow out low pressure air with cooling icon at top of screen as to if cooling down. Is this warm up function faulty or is it just heating to temperature it's set to?
Advans CPAP Staff
Date: 4/25/2022 6:33:50 AM
The warm up feature should not activate on its own. This a control board issue.
Scott Greear Roanoke Is #132
Date: 4/30/2022
Reply
Do you have a new modus ? How much if I put it in? What does a new motor and the foam that goes in it usually run. Air sence 10.
Advans CPAP Staff
Date: 5/6/2022 6:02:14 PM
Contact directly regarding your question.
Rich
Date: 5/21/2022
Reply
I packed my AirSense 10 in my checked luggage and now it blows forcefully when I take a breath. What would it cost to repair? Could I do it myself?
Advans CPAP Staff
Date: 6/8/2022 8:13:19 AM
There may be water damage to the sensors on the control board. It would need to be replaced. We would install it for you. Contact us directly for prices.
James T OConnor
Date: 5/22/2022
Reply
I use an Aircurve 10 ASV. Do all Resmed Airsense, and Aircurve models take the same model pump motor?
Advans CPAP Staff
Date: 6/8/2022 8:13:51 AM
Yes, they do.
Stephanie
Date: 5/31/2022
Reply
I knocked my cpap into the floor while I was sleeping. Now I cannot get air to blow out of the tube. If I turn it on with the water chamber in place, the air does not blow. If I take the water chamber out, the air blows. So i know notjing is wrong with the blower. Tube is not kinked or blocked that i can tell. Not sure why I cannot get the air to blow into the tube. Please help!
Stephanie
Date: 5/31/2022
Reply
I knocked my cpap into the floor while I was sleeping. Now I cannot get air to blow out of the tube. If I turn it on with the water chamber in place, the air does not blow. If I take the water chamber out, the air blows. So i know notjing is wrong with the blower. Tube is not kinked or blocked that i can tell. Not sure why I cannot get the air to blow into the tube. Please help!
Advans CPAP Staff
Date: 6/8/2022 8:16:35 AM
Check the outlet port or connector that comes off the machine where you attached the hose to.
Steve Johnson
Date: 6/3/2022
Reply
I've got a resmed airsense10 autoset and I think the blower motor is bad after reading the diagnostic information above. How much to repair + shipping to northern California? Thanks
Advans CPAP Staff
Date: 6/8/2022 8:17:18 AM
Contact us directly for any price quotes.
Brian
Date: 6/20/2022
Reply
I live a ways from where you are located, but I think I may need the motor replaced or repaired. Is there a way to ship my Resmed Airsense 10 to you, and have it returned to me?
Advans CPAP Staff
Date: 6/21/2022 10:08:31 AM
Yes, there is. Submit a cpap repair inquiry located in the navigation button on the top of the website to begin the repair process.
Richard Wheeler
Date: 6/25/2022
Reply
I just need a replacement motor only. How can I get one? I can not send it off and be without it.
Advans CPAP Staff
Date: 6/27/2022 4:24:55 PM
Contact directly regarding your question.
Luiz Fernando
Date: 7/9/2022
Reply
Gostaria de comprar um motor, tem como enviar para o Brasil o mesmo?
K Del Vecchio
Date: 7/13/2022
Reply
Air10 machine making loud whining and hissing sounds. Local tech said the blower motor needs to be replaced. Machine less than 4 years old. Do you have a replacement blower motor? How long is the turn-around-time for repair?
Advans CPAP Staff
Date: 7/25/2022 6:13:10 PM
Yes, we have new motors in stock. We can have the unit serviced in 1-2 business days normally. Expedited service is also available.
Jeff
Date: 7/13/2022
Reply
Machine has a constant winding noise when running. Air pressure seems fine but does feel like it is running more powerful. Also seems to be using up all of water each night in humidifier. I use a SoClean unit with it. I have read this can degrade the rubber or silicone parts in a machine. Not sure about this but felt needing to share.
Advans CPAP Staff
Date: 7/25/2022 6:14:44 PM
You will need to have the motor and possibly seals replaced. Try decreasing the setting on the heater plate to lower the usage of water. Ozone cleaners can cause problems with all CPAP units.
Labar
Date: 7/13/2022
Reply
Blower makes noises that vary as to intensity and pitch as you breathe in and out. At low ramp pressure there is no noise, but gets louder as pressure increases. Have EPR set to 3. Other then that machine seems to be fine. Model 37029.
Advans CPAP Staff
Date: 7/25/2022 6:15:33 PM
Have the blower replaced as well as the seals and that will correct the issue for most.
Robert
Date: 7/14/2022
Reply
My airsense 10 is displaying a code 003 and will not start up
Advans CPAP Staff
Date: 7/25/2022 6:16:29 PM
It could be a control board or blower issue. We will need to see in person what the issue is after disassembly.
Thomas
Date: 8/5/2022
Reply
Can you sell a cellular modem in an AS 10 CPAP Elite? I currently have the 3G version and looking for the LTE board. Is it just a swap of the board of is reprogramming needed?
Advans CPAP Staff
Date: 8/25/2022 6:25:12 PM
That item is not currently available due to the chip shortage. Simply swapping it out will not correct the issue.
jimmy
Date: 8/8/2022
Reply
my air sense resmed 10 stopping working ...there is power in the adapter..(its a new replaced adapter),but the green light on machine just randomly switches on for a few sec and switches off..can it be fixed?
Advans CPAP Staff
Date: 8/25/2022 6:26:28 PM
We can repair your CPAP. It looks to have a defective control board. Contact us directly to have your CPAP repaired.
Mary Sawyer
Date: 9/6/2022
Reply
My 7 year old Resmed Airsense 10 is emitting a burning smell. Any suggestions? A new one is at least 3 months out. I really need it. Thanks
Advans CPAP Staff
Date: 9/8/2022 5:56:10 PM
Your machine will need to be repaired. The motor or the humidifier running out of water during the night could be causing the smell.
Maurice Caldwell
Date: 9/7/2022
Reply
Res Med 10 green light on power button does not turn off after stopping. Just stays on even after air flow stops. Display goes off after few seconds to black screen but green light stays on.
Advans CPAP Staff
Date: 9/8/2022 6:04:12 PM
There is nothing wrong with your machine. That is how it is supposed to be.
Thomas
Date: 9/27/2022
Reply
My airsense 10 humidifier keeps faulting out checked the fuse and it is good so why is this still faulting
Advans CPAP Staff
Date: 9/28/2022 3:30:48 PM
The humidifier plate is defective and will need to be replaced.
Douglas Simpson
Date: 10/1/2022
Reply
I have AirSense 10. My machine runs for about 15 minutes then shuts off. It gives error 011. Can you tell me what that code means and can we order the part to fix it?
Douglas Simpson
Date: 10/1/2022
Reply
I have AirSense 10. My machine runs for about 15 minutes then shuts off. It gives error 011. Can you tell me what that code means and can we order the part to fix it?
Advans CPAP Staff
Date: 10/14/2022 5:42:12 PM
The error on your Airsense 10 CPAP refers to a faulty control board. We normally have them in stock and can service the unit for you. Pricing depends on the exact model you have. Contact directly with a cpap repair inquiry for details.
Don Raver
Date: 10/7/2022
Reply
I have a new Resmed AirSense 10 without a wireless module. Can it be upgraded to include the wireless communications?
Advans CPAP Staff
Date: 10/14/2022 5:45:45 PM
The wireless modules have not been available since the chip shortage over a year ago. We do not foresee them coming back to stock anytime soon. That is the reason why ResMed issues the C2C S10 units without them.
Jim Braun
Date: 11/18/2022
Reply
I have a Resmed Air Curve 10 with 12000 hours. I do not use the humidifier. The problem i have is the unit sometimes quits breathing with me but just continues to blow at a steady pressure, which wakes me. I then shut it off and I restart it and it works good again. This happens occasionally, but last night it happened twice. I took the unit to my local medical supply but all they did was check the air pressue, which was good. There are no error messages. Questions, how many hours do the machines last and is it worth repairing. I am on Medicare.
Advans CPAP Staff
Date: 11/18/2022
CPAP machines will normally last 5-7 years (24000 hours) if maintained properly. They will last longer if humidity is not used. The device is worth repairing as replacing it will be much more expensive.
Jim Braun
Date: 11/18/2022
Reply
I have a Resmed Air Curve 10 with 12000 hours. I do not use the humidifier. The problem i have is the unit sometimes quits breathing with me but just continues to blow at a steady pressure, which wakes me. I then shut it off and I restart it and it works good again. This happens occasionally, but last night it happened twice. I took the unit to my local medical supply but all they did was check the air pressue, which was good. There are no error messages. Questions, how many hours do the machines last and is it worth repairing. I am on Medicare.
Advans CPAP Staff
Date: 11/30/2022 6:16:34 PM
Machines tend to last anywhere from 5-7 years before issues begin. Repairing would be much more cost effective than having to purchase a new unit. Having a repaired unit as a backup is common practice as well.
Michael Devine
Date: 11/30/2022
Reply
I have a ResMed AirCurve 10 that makes a loud whirring noise when I breathe in. Seals look good. I suspect a new motor would resolve the issue. Do you sell motors only?
Advans CPAP Staff
Date: 11/30/2022 6:17:51 PM
We have cpap motors in stock. Contact us directly regarding the inquiry.
Teresa Schulz
Date: 12/11/2022
Reply
I have an Airsense 10 and the air pressure is fine while I am sleeping, but the 20 minute cool down feature quit working. Does this need to be repaired? I have quit using the humidifier until I make sure there won't be an issue with dehumidification
Advans CPAP Staff
Date: 12/14/2022 6:18:45 PM
If the cool down feature is no longer working, the control board will need replacement.
Joann Wilson
Date: 1/2/2023
Reply
Hello, I am having the same symptoms as Marvin Sammons from 2/5/22. My machine suddenly started making loud noise, difficulty turning it off and it is sporadically blowing out a lot of air. From what is stated above, I may need a new blower motor and control board. How much would that be to fix? Joann Wilson
Advans CPAP Staff
Date: 1/9/2023 12:53:39 PM
Please contact us directly for cpap repair pricing by submitting a repair inquiry in the link at the top of the page.
Karen R
Date: 1/21/2023
Reply
Should I keep using the machine if my motor is going out? I’ve contacted the place I purchased it from for them to repair it since I just got it last July.
Advans CPAP Staff
Date: 1/24/2023 5:58:50 PM
You can, but just be aware it will become louder and eventually seize over time.
Barbara G
Date: 1/24/2023
Reply
Resmed Airsense 10 fell off nightstand with water in chamber. Appears to work and transmit data. Making a noise with inspiration and expiration. Small box in cord hums for 30 minutes after shutting off CPAP. Any thoughts???
Advans CPAP Staff
Date: 1/24/2023 6:01:35 PM
Water has infiltrated into the motor causing the noise when it fell. The ac adapter should not be emitting any humming sound. It would be advised to have the unit serviced at this point.
Roger Eineichner
Date: 2/16/2023
Reply
After the unit has been running for 30-45 minutes it emits a high pitched squeal. The squeal is louder when inhaling. If I turn it off, wait several minutes and then start it again, it is quiet initially but then repeats the squealing noise after running 30-45 minutes. I have replaced the filter and hose and played with the water chamber while it makes the noise and none of that seems to make a difference. The unit is approximately 1.5 years old, but I'm guessing it is not under warranty because it is a warranty replacement of one that had a similar issue after a similar use life.
Advans CPAP Staff
Date: 2/22/2023 2:44:55 PM
The blower motor and seals will need replacement.
George Cinquegrana
Date: 2/20/2023
Reply
My Resmed Airsense 10 starts leaking air from the back of the unit after 3-4 hours of use. Works fine when I turn it on but I wake up from the unit, not the mask, blowing air. If I shut the unit off and then turn it back on the air leak stops. What can this be? George
Advans CPAP Staff
Date: 2/22/2023 2:46:35 PM
There may be a intermittent leak in the tube when you move once asleep.
Sarah Rodriguez
Date: 3/8/2023
Reply
Turned ResMed Airsense 10 on last night and display is blank and flashing on and off. Will not respond to on/off buttons. Made sure all filters were clean and unplugged machine. Waited for a while and replugged but no change. It was working in AM when it was turned off.
Advans CPAP Staff
Date: 3/27/2023 2:29:30 PM
Resmed cpap repair - The control board will need to be replaced or it can be an issue with power adapter or AC input. We can repair the cpap if interested.
Cheryl
Date: 5/1/2023
Reply
I've had my ResMed Aircurve 10 vauto bilevel cpap machine for almost 2 years. Lately when I start it It emits a loud whistling, squealing noise that stops when I push down on the humidifier chamber. Sometimes if I move during the night it will do it again but stop if I push down on the water chamber again. I have replaced the hose and changed the filters but it continues. I use the soclean ozone cleaner with it, any suggestions as to what it could be? Thanks!
Advans CPAP Staff
Date: 5/1/2023 5:46:56 PM
You may want to check if the round silicone air outlet seals where the humidifier slides into the machine are distorted or worn. Also, the humidifier chamber should be replaced because you notice a difference in noise when pushing the lid down.
Jonah Simpson
Date: 5/9/2023
Reply
My resmed airsense 10 has started to run at too high a pressure, and gives a "tube blocked" error several times a night. Could moisture be getting into the sensor? I run humidity.
Advans CPAP Staff
Date: 5/10/2023 5:01:11 PM
Yes, moisture can be in the flow sensor will cause that error if the hose and mask has already been replaced. If that is the case, the control board will need to be replaced as damage has occured.
Maurice Sullivan
Date: 5/27/2023
Reply
I was having an issue with my Resmed Airsense 10 making a whining noise and I took it to the dealer to have it checked out. They told me that the filter I was using wasn't a Resmed filter and although it fit perfectly in the slot it was a little thicker. They informed me that because of it being a little thicker it was putting extra strain on the motor causing it to be damaged and thus repairs wouldn't be covered under warranty. I purchased the filters online from amazon and they were advertised as being for my Airsense 10. CPAP Filters ResMed Premium (20 Pack) Disposable Universal Replacement Filters for ResMed AirSense 10 - ResMed AirCurve 10 - ResMed S9 - AirStart - Series CPAP Machines (20 pack) Brand: Bay State Medical Supply ResMed Filters I contacted the seller, they have sold these filters for years with no issues or complaints. Is it possible a slightly thicker filter could cause this damage or should I question their conclusion of the damage?
Advans CPAP Staff
Date: 5/30/2023
In short, a thicker filter should not cause your issue. Dealers do not determine what is covered under warranty or not. Once sent into the manufacturer, only ResMed decides that. They have never voided a warranty from us based on using aftermarket air filters. We have sent units back with no air filters or original air filters that were never was changed since new and were covered regardless. Your dealer is trying to do you know what down your back and tell you it's raining.

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